What’s your Method?

How do I book a class?

Download our app on the App Store or Google Play, you will then have access to our entire schedule and receive notifications (make sure those are turned on!)

You will need a Mindbody Online account to sign in to the app.

You can start by purchasing the best plan for you under “Buy.” Once you have done that, you can find the class and time that work for you under "Book.”

Where are you located?

We are located at 259 S. Maple St. (behind the Pulaski County Public Library). For parking, you can park on South Maple or access the parking lot behind the building located off South Central Ave.

Look for the white building!

Do I need to download your app?

Yes! We find that this is easiest way for you to book, reschedule, and communicate with us. You can download it on the App Store or Google Play. Make sure your notifications are turned on!

What equipment should I bring?

We provide all of the equipment you will need, even exercise mats. However, feel free to bring your own mat!

We do have a water refilling station, so bring a reusable water bottle! Proper shoes are required for Sweat HIIT, Sweat Circuit, and Strength & Stretch 55+. Proper gripping socks are required for all Pilates classes. We sell these in our studio.

When does my pricing plan expire?

We offer many different types of plans, and most are good 30 days from the day of purchase. We also offer 6-month and 12-month unlimited plans for Pilates, group classes and the infrared sauna. Plans can be purchased with a later start date if needed. Contact us with questions at questions@sweatatmethod.com.

What is a ‘waitlist’ and how does it work?

Once a class is fully booked, we allow up to 3 people to be put on a waitlist if a spot opens up.

If a spot opens, the first person on the waitlist will be notified via the app and/or email. They will have 15 minutes to claim this spot, and then it will go to the next person in line (and so on). If no one on the waitlist claims that spot, it will open back up to all our clients.

Joining the waitlist does not take any classes from your current plan. It will take one of your sessions only when you are notified of a cancellation and book that class. If you have no sessions available or no active plans, it will prompt you to pay before booking.

What does it mean if a class is ‘full’?

If a class is showing as "full" on the app or website, all the class spots and waitlist spots are full. For more information on the waitlist, please see the "What is a waitlist?" FAQ.

What is your cancellation policy?

You can cancel via the app by selecting "cancel" on your bookings page as follows:

Pilates classes have a 12-hour cancellation policy. We ask that you cancel at least 12 hours in advance. This ensures that you will not lose a session and allows for clients on the waitlist to book.

All other classes have a 6-hour cancellation policy.

If you have purchased a pricing plan, your class will go back to your account and you can be used later. If you purchased as "single session" at checkout, please contact us to reschedule.

What is your refund policy?

We do not offer refunds, but we are willing to help you reschedule a class. See our cancellation policy FAQ on how to do this. Or, contact us!

Exercise? It’s been a while, can I do this?

Always consult a physician before starting a new fitness program.

All of our classes can be modified for varying fitness levels. If you have concerns, please reach out and we can get you in touch with one of our instructors. You can let them know of any injuries, concerns, etc. Pilates Sweat is an advanced class, so starting with a Pilates intro class or Pilates Reform is required.

Reach out if you have questions or concerns!

What is an infrared sauna?

An infrared sauna uses dry heat to warm your body from the inside out while offering health benefits like weight loss, increased metabolism, temporary muscle pain relief, better sleep, detoxification, reduced appearance of cellulite, joint pain/stiffness, stress and fatigue reduction, and improved skin. Detox and rejuvenate with a 30-minute session in our infrared sauna with chromotherapy and red light therapy.

For more information regarding our sauna, you can visit infaredsauna.com or contact us!

How do I book a sauna session? What do I wear, and how long do I sit?

We offer single sauna sessions and a monthly and annual sauna package (as well as monthly and annual Method Unlimited). Once you have purchased one of those, you can book your sauna session just as you would a group fitness or Pilates class.

All of our sauna sessions allow for up to four people at a time, so we recommend clothing that you will be comfortable sitting in and sweating in. (Birthday suits are not recommended, lol.)

If you are new to the sauna, you should start slowly and build up over time. It is recommended that you sit for 30 minutes or less. Bring lots of water to stay hydrated.

*****IT IS NOT RECOMMENDED TO BRING YOUR iPHONE OR ELECTRONIC DEVICES INTO THE SAUNA*****

What is your no-show policy?

Due to the high demand for our classes and the number of spots available, we have a "no-show" policy for all members.

Our Pilates classes have a 12-hour cancellation policy, and our group classes have a 6-hour policy. We ask that if you know you cannot attend class, please cancel ASAP. This ensures you won't lose a session and allows our waitlisted clients to book.

If a client is a "no-show" for two consecutive class reservations, Method reserves the right to cancel all remaining booked classes. You will still retain these classes in your account (until your plan expiration date). You will be responsible for rebooking the classes you can attend. We thank you in advance for your understanding. We strive to make Method a positive environment and place to help you achieve your health and wellness goals and we hope this new policy will allow all of our clients to attend the classes they wish to take.

Can I suspend my autopay membership?

If you wish to pause your autopay membership at any point, there will be a $50 monthly charge.

Method will not extend any packages for spring or fall break. As a member, you will continuously pay your monthly dues and we will continuously provide perks to you as members.